Lead Experience Designer
Chatbots: The design agenda
Artificial messaging agents promise tasks and services to be as simple as a conversation. What will it take to achieve this and what is the designer’s role in making this a reality? More importantly, how can we help design chatbots that meaningfully fit into our digital lives?
About Boon Chew
Boon is a Lead UX designer at SapientRazorfish, where he helps large companies solve complex and messy problems that put people at the heart of the solution. He's an active contributor to UX communities, serving on the board of the IxDA and as a local leader for IxDA London.