Boon Chew

Lead Experience Designer

4.00pm-4.30pm

Chatbots: The design agenda

Artificial messaging agents promise tasks and services to be as simple as a conversation. What will it take to achieve this and what is the designer’s role in making this a reality? More importantly, how can we help design chatbots that meaningfully fit into our digital lives?

About Boon Chew

Boon is a Lead UX designer at SapientRazorfish, where he helps large companies solve complex and messy problems that put people at the heart of the solution. He's an active contributor to UX communities, serving on the board of the IxDA and as a local leader for IxDA London.